Our Services
Enterprise-grade IT Monitoring, Security Visibility, and Incident Response — built for South African SMEs.
1. Network & Internet Performance Monitoring
We proactively monitor your network and internet performance 24/7 — identifying issues before they impact your business. This includes latency, jitter, packet loss, congestion, and VPN reliability.
- Latency, jitter & packet loss monitoring
- WAN & fibre connection health
- VPN uptime & reliability
- Bandwidth usage & device load
- Cloud and application performance visibility
2. Device Monitoring (Routers, Switches, WiFi, Servers)
We track the performance and health of all your critical infrastructure — routers, switches, servers, access points, firewalls, and more.
- CPU & memory monitoring
- Storage, processes & system load
- WiFi AP usage & client diagnostics
- Server up/down visibility
- Device failure & overload alerts
3. Security Monitoring & Vulnerability Scanning
We identify risks before attackers do. Our security monitoring scans for vulnerabilities, weak configurations, unauthorized access attempts, and exposure risks.
- Security vulnerability scanning
- Patch posture tracking
- Unauthorized login monitoring
- Exposed service detection
- Misconfiguration and compliance checks
4. VoIP & Call Quality Monitoring
Your voice services are essential. We monitor call quality metrics such as MOS score, jitter, latency, and packet loss to ensure smooth communication for Teams, Zoom, VoIP phones, and call centers.
- MOS quality scoring
- Jitter & latency tracking
- Packet loss analytics
- SIP/RTP monitoring
- VoIP performance diagnostics
5. Executive Reporting & Insights
We provide comprehensive weekly or monthly reports that give decision-makers clear visibility into the health, performance, and security of their IT environment.
- Network performance score
- Security risk scoring
- SLA and uptime summaries
- Bandwidth usage by device
- Incident history & root-cause analysis
- Recommended improvements
Service Packages
Starter (1–10 users)
- Network monitoring
- Device health checks
- Internet uptime visibility
- Monthly executive report
Business (Most Popular)
- All Starter features
- Security scanning
- VoIP monitoring
- Weekly reports
- SLA tracking
- Priority alerts
Enterprise
- All Business features
- 24/7 monitoring
- Custom dashboards
- Pen-testing
- VPN hardening
- Optional on-site engineer
Case Study
A 3‑branch retail client suffered daily WiFi drops and slow POS performance. Our monitoring detected WAN instability, QoS issues, and overloaded access points. After remediation, checkout speed improved by 42% and WiFi complaints nearly vanished.
Contact Us
NetGuardSA
Centurion, Gauteng, 0157
📞 +27 60 310 1196
📧 sales@netguardsa.co.za
🌐 https://netguardsa.co.za